Verify my PayPal account ?

Abdellahbary
Contributor
Contributor

my name on Paypal is not my real name and i want to verify my PayPal account what should i do?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abdellahbary 

 

If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:

 

A legal name change

A minor misspelling

And in the case of an account for a registered business, a change in the designated contact for the company.

 

Changing from a fictitious name to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.


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Abdellahbary
Contributor
Contributor
My account Got limited and i can't change my name to verify the account so there is no chance to get my account back or something?
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PayPal_Ayesha
Moderator
Moderator

Hello @Abdellahbary,

 

Welcome to the community forum and thanks for posting. 

 

I am sorry to know that your account is limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly.

 

Regards,
Ayesha
 


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