Unsubscribe from Stripey Giraffe and refund unauthorised charges

RonaldCBennett
New Community Member

I am suffering unauthorised charges from a site called stripey- giraffe. The address to unsubscribe returns a failure notice .

how can I stop this ? and can I get their charges to my iPhone a/c refunded 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@RonaldCBennett 

 

 A lot of times what happens is people accept a free trial for a product, like anti virus etc, and forget to cancel and it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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