Unknown card and two transactions from this card

Vincenzo99
Contributor
Contributor

I found the account with an unknown card and two transactions from this card. I tried contacting support but there is no problem for them. I have already changed my password and disconnected all devices.

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PayPal_Bindu
Moderator
Moderator

Hello @Vincenzo99 

 

Thank you for writing in the PayPal Help Community and welcome!

 

I am sorry to know about the unauthorized activity in your account. I understand this must be upsetting! It's good to know that you've already changed your password and disconnected the devices. I would also recommend you to remove the unknown card from your PayPal account and report this activity in the resolution center of your PayPal account. Steps to report report an unauthorized transaction or account activity can be found here : How do I report an unauthorized transaction or account activity?

 

I hope this information helps you,

Bindu

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