Unknown SP Two LTD transaction

[BillyOh]

Has anyone come across SP two LTD?  My daughter was almost in tears this morning after receiving a charge for £4.50.  If she wanted to cancel she had to do it through paypal. I saw that SP Two Ltd had planned to take this out weekly.  My Daughter is adamant that she never signed up to anything like this and doesn't know the company.  She does everything through her phone.  I couldn't find a way to cancel this through her phone app.  She uses biometrics to log in and had forgot her password for the desktop.  After a lot of effort on my part with my desktop I managed to help her.  I think I have managed to cancel the payments for her.

I have a few questions.

Does anyone know of SP Two Ltd and their tactics or come across related scams and have a solution?

Why can a person download the paypal app; create an account through the paypal app and not have full access as within the desktop environment to make changes?

Should palpal offer a service to a company like this?

Here are a few related links.  Looks like they have started again.

https://uk.trustpilot.com/review/sptwo.com

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

 <removed>

https://community.giffgaff.com/d/21515803-scam

[Catx1606]

I'm having the same problem. I've sent a message to the citizens advice bureau about it but how did you manage to cancel the payments? What websites did you use? Thanks

[Emski-_-]

See my updated reply on this thread, I have a goodwill gesture of £4.50 being refunded. 😊 getting somewhere but the fight isn’t over yet!

[BillyOh]

Payments were being made through PayPal. I managed to get into my daughters PayPal account and canceled it there.

[908ı]

if you taught meef to cancel the purchase please reply because i suffer from the same problem

[IHE110]

I just discovered that it had been charging 4.50 every week for two months and I hadn’t noticed

[Nothanks20]

This company is scamming an awful lot of people! It is shameful it is being allowed. The company director is Jonathan [removed], he's the director of 11 different company's that are registered from this address. [removed]. Check it out on company house website on .gov website and report it. Contact your bank and they will reverse the payment for you x

[BillyOh]

From what I understand there was an option to reply to a previous text with STOP or something like that in the text message from them.  In my daughters case the option was to cancel/ stop payments through paypal.  This is not fair as the first payment has already been taken.  

[Nothanks20]

Contact your bank it's fraudulent and report them, Jonathan [removed], [removed] He's director of 11 different companies, all of them are scamming people.

[Nothanks20]

This is PayPals fault for allowing it to happen. You are protected under the financial ombudsman service.