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Hi. I have received a payment from someone I dont know and wasn't expecting. I don't know how to give it back. Can anyone point me in the right direction please? Many thanks
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First click on the transaction and see if you were charged a fee to receive it?
If you were then when you issue a refund send it minus that fee amount (as the error was not yours) as a part refund.
The refund option is also on that details page.
Advice is voluntary.
Kudos / Solution appreciated.
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First click on the transaction and see if you were charged a fee to receive it?
If you were then when you issue a refund send it minus that fee amount (as the error was not yours) as a part refund.
The refund option is also on that details page.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
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