Unauthorized charge

[Amara623]

I purchase an item using PayPal 4× payment method. Every month am to be charged 158€ which I have been paying. On the third month which was 30th October 2023 I was charged 158€ + 217€ by PayPal from my account. And am also to be charged the fourth 158€ by November 25 2023.why was I charged extra 217€ on the third month? Will I be refunded?

[kernowlass]

@Amara623

Ask customer services? Or file a dispute for a billing error as per link?

https://www.paypal.com/fr/cshelp/article/comment-signaler-un-probl%C3%A8me-de-facturation%C2%A0-help...

OR

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.