Unauthorised Paypal Account Deletion - Can't see Balance/Pass Transactions Etc

hetotheha
Contributor
Contributor

Hi Paypal Community,

 

My account got deleted (unauthorised) suddenly without asking me. Tried the password retrieval method without any help. Called the hotline and they gave generic response, how can a customer trust Paypal's Security if this was the case?

 

Need to get hold the following:

-Balance in the account

-Past transactions from previous years

 

Urgently need help, Much Thanks!

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hetotheha 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@hetotheha 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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