Unauthorised Automatic Payment from an unknown company

[erin-berardi]

Where did you find how to contact them?

[Chardit26]

Yes, I paid 99 cents for something and have now had two larger deductions.

can’t remember the name of the website I clicked on!

PayPal said I authorised it but I didn’t. 

[Eilis19]

Can anyone give me the contact email for Fashion guru? I see unauthorised payments linked to this company through VPN MOBAPPS I have sent emails to the contact email but get ‘address not found’ automatic response. It seems I’m not alone in this particular type transaction.

[Tsvete]

Hello. You was also charged by vpn mobapps or no? If yes - did you made payment 0.99$ to fashion guru for fashion guide? That was my case and the people behind vpn mobapps. Or find to who you pay something in you emails and that’s how you will catch the real one you need to send emails.

[hippy_ade]

Yes, it was also Fashion Guru for us

After emailing them, they responded quite quickly and we did get our money back

[iplesc]

Hi! Did you write to fashion guru directly? I had 2 payments, that I just overlooked. Do you think there's chance I get the money back from them, even if it's already 2 months back in time. Thank you in advance!

[Colooooo123]

Hi, fashionguru don’t reply to me at all until now and I have emailed them 3 times, but just email them as a proof for when you put a dispute on paypal.

[Tsvete]

Yes, on their customer support email. You can find it somewhere in contacts. [Removed]

[iplesc]

It worked! I had 2 payments, one of almost 70€, the other one of 85€. I managed to convince them to resend the money, as they couldn't provide any receipt, bill, invoice whatever. I guess I went through a 10-message-loop until I got my money back! but it worked!!

[T123456]

hello @hippy_ade  it's the same case with me. could you provide me the email you contacted Fashion Guru on?