Unauth payments, dispute declined, help please

Ravenreid
New Community Member

Hello. 

So I found out yesterday that my paypal has been used for someones uber and have spent pretty much all of my remaining money on Uber. I live in the country side so uber literally doesnt come here. you cant get it here. However my dispute was instantly declined. Now I want to just delete my paypal as It wont let me remove my bank account, dispite letting me delete the card. It says it cant because of outstanding transactions however this will send me into my overdraft if anymore come out. I dont know what to do. I've tried asking for help and they're so slow and im in pure panic mode.

 

Thank you in advance

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Ravenreid 

Your device may have been compromised with malware. Back up your files on an external drive or on the cloud and factory reset your device. Use a different device to change your passwords, first.

 

PayPal investigates if it payment was done was from your device/IP and if it was, they deny your case. 

Tell your bank to block PayPal transactions until further notice. 

https://www.paypal.com/uk/smarthelp/contact-us

Scroll down to click “Call Us”.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.