UnKnown Bank is added and withdraw money from my PayPal

[Ree1978]

In my PayPal account, below transactions occurs without my permissions. 1. A unknown bank account was added, 2. then the money was transferred from one of my confirmed bank accounts to the PayPal, 3. after that, the money was withdrawn from PayPal to that unknown bank account. That bank account is not confirmed by myself and I have no idea when it was added. All above transactions are not don't by myself... I believe my PayPal account was hacked and need PayPal to investigate this case and return the money.

[PayPal_Ayesha]

Hello @Ree1978,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know about the unauthorized activity on your account and I understand this is unacceptable. For this situation, I would recommend you to quickly report the charges through the Resolution Center and have unknown bank  account to be removed from your PayPal account. Once you have file a case, our concerned team will investigate and will get back to your with the updates of the case. If you do not have access to your account or need any help, you can contact PayPal Customer team by clicking the 'Contact' option at the bottom of PayPal page. Kindly do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. 

Regards,
Ayesha

[KingNai]

So this just happened to me.  Hours after I received money to my paypal account a transaction was processed withdrawing the entire balance to a bank I have no knowledge of.  And when I checked my cards I see the added and unconfirmed card.  I did open a dispute and reported the fraudulent action to paypal.  They closed it the same day (today) saying that the transaction was NOT found to be unauthorised and that the transaction would proceed.  I've asked that for clarification and details on what makes them believe the transaction is authorised.  Also, any time I'm sending money or receiving money from non-us paypal account holders, a different name shows up associated with my account.

At this point I will not use paypal for any future money transfer services until this is resolved and I'm prepared to close my account if this isn't resolved.