Ukraine

Dammochi
Contributor
Contributor

This PayPal is awful we from ukraine , when PayPal open up in ukraine since 2022 we open account and friend send token ito help us , but we are asked to link card account of ukraine banks which on the list of bank No ukraine bank on it only us and Uk banks , but we latter put ukraine card in it but trying to transfer is not going , latter they send message said the account is ban for 180 days for what reason this is so sad terrible platforms we try calling not body answer we need money urgent war is goin on. !”now we login saying we Barned for what reason , but we want to take our money we don’t need such PayPal now no way to get to customer service this papal service is worst I ever see , is anybody can help , we don’t want PayPal again just our money we done with them

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dammochi 

 

If you are in the Ukraine why are you using a U.S business account???

User Dammochi: United States Business Account


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Dammochi
Contributor
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Please how do we know us and ukraine , we registar on PayPal.com or you have PayPal.UA
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dammochi 

 

When you click to register a new paypal account there is a drop down indicator with the U.S as the top option as paypal is a U.S company.

Then you scroll down amongst all the countries to the bottom where you will find Ukraine.

However in the Ukraine you can only accept friends/family payments, you are not allowed to sell using paypal in your country unfortunately. 


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Dammochi
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So please how do we get our money back from PayPal , that is important now and also PayPal need to make the site clear
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dammochi 

 

You wouldn't be able to withdraw funds from another countries paypal account AND/OR if you have a permanent ban on that account.

Your friend would have to raise a dispute for non receipt of goods to get the funds back however she can't do that if she used the friends/family option??? So the only other option is if she funded that payment from her credit card then see if they will help her.


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