Uk

Temp20231209F
New Community Member

I have been using paypal for many years and recieved a large payment off 8605 pounds for some work i did i contacted paypal who askded for my id i sent this they then permantly banned me for use thats inconsistent with there user agreement and that my money will be held for 180 days but reviewed every 30 days. When iv looked online im seeing in the usa they can confiscate the money is that the same in the uk the only thing wrong iv done is recieve friends and family payments into my account which was recently upgraded to a bussiness account and these family members didnt know. Any advice is appreciated

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20231209F 

 

Its not possible to send friends/family payments to a business account so did you upgrade after the payment was sent?

Anyway..............


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
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