I've had a payment taken today for Uber BV. I've never used Uber so i have No idea what this is for. I raised a dispute but its been closed straight away stating it's not an unauthorised transaction. When i looked further it appears this is the 4th payment!! Doea anyone have any idea what Uber BV, what I'm paying for and who i need to speak to? TIA
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Hello @Obsessivefan and everyone!
Welcome to the PayPal Community Forum! I'm sorry to hear you've found some unrecognized activity on your PayPal account. I can understand how concerning this kind of situation must be. If the activity is unauthorized, I would first recommend opening an Unauthorized Dispute on the transaction. Then you'll want to check your Preapproved payments page to make sure there aren't any unknown subscriptions or billing agreements setup on your PayPal account.
Good luck with this and future transactions through PayPal. I hope our support teams are able to assist further,
- Jon K
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I've just had this problem, two transactions to Uber BV (have not taken an Uber in months, and also the official Uber account is not titled 'Uber Payments BV' and they've taken a total of £38. Raised ticket, PayPal said it was not unauthorised but clearly this is a problem!
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