UNKNOWN CHARGES. #help

DA63
New Community Member
I received unknown charges to my bank account and I don’t know what else to do, I tried calling PayPal and it was just an automated voice that responded not an actual person. I also tried checking my subscriptions linked to PayPal but I can’t find where these charges are from and this has been happening for 2 months now.
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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @DA63,

 

Thank you for posting your question in the Community. I understand how concerning it would be to see charges you do not recognize, and I'd like to help. I'd recommend reporting this to us as soon as possible. Please make sure to change your password and security questions. You can also set up 2-Step Verification as an additional layer of protection against unauthorized account access.


I hope this is resolved for you quickly!

- Marina

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