Transactions are not listed and cannot be disputed

janiv
New Community Member

Hi

I signed up for ExecutiveMafia (https://www.executivemafia.com/) social media pros.

After a month I wanted to cancel my subscription, but I can't (Although I'm unsubscribing my account is still subscribed) and they keep charging my PayPal account month by month.  

Every month I get a new payment email message from PayPal, but I never see my payments on the PayPal website, so I cannot open a dispute.

How do I make PayPal not charge me on those payments? How do I receive refund on previous payments?

 

Thanks,

Janiv

 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@janiv 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@janiv 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.