Tracking

Melclark
New Community Member

If I ordered an item for an "online store" how can I track the item I ordered?

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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @Melclark,

 

Thank you for posting your question in the Community. If the seller has uploaded the tracking number to PayPal, you will be able to find that information by clicking on the payment within your PayPal Activity. It's best to reach out to the seller directly if you have concerns about the shipment. However, we are here to help if you do not receive your item. If needed, you can find the steps to file a dispute in our Help Center:

How do I open a dispute with a seller?

 

I hope this helps!

 

- Marina

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