Topyeenstore/ absolutely disgusting

[Candicesachs123]

Back in February of 2021, I purchased this folding couch thing it is now late August I never received my items and after countless of emails of them lying and saying they sent it out again I found out that it was a complete lie when I asked for a refund they tried to haggle me with what is going to be paid back to me because their company was not doing well I disputed with them that this is not my fault and then they told me they would refund my money and then they blamed PayPal and said it was their fault why I was not getting my money back I've kept all the emails I've filed a complaint with the Better Business Bureau and now I'm leaving this here I hope nobody else gets scanned like this but I had written any emails from other people who are saying they posed as many different people this is absolutely disgusting and I hope that it gets stopped immediately

[kernowlass]

@Candicesachs123 

Another of these?

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

Did you open a paypal dispute before the 180 days of buyer protection expired?