Topyeen Store... Does anyone get bad exp this Co.

[Palak199]

I ordered Lifting Desk on 7th Feb But its more than 2 months. I didn't received anything. Last week I get electronic Toothbrush but was not aware how i get it. But after online research I came to know that might be this CO. sent it to me instead of Table.

I already raise dispute with Paypal for this transaction..

[Bluekateyes2]

Yes!! I had the same problem but with a cat litter box, never received it or even had a replacement yet and this has been since February 6th…

[Franky65]

I had the same problems, I also ordered this lifting table, bute never received it, since march 2021.

[Bluekateyes2]

Yes I have, I ordered a automatic cat litter box back in February and I still haven’t received it yet, still waiting…

[MayssDalloul]

I ordered the same lifting table and got an electronic toothbrush. I contacted them and ket sending reminders for 3 months. Always got same answer that refund has been processed but Paypal has some technical problems so refund will take longer than usual. This issue is still unsolved since Feb 2021. What can Paypal do about it?

[Bluekateyes2]

Yes I have the same problem, I ordered a automatic cat litter box in February and I still haven’t got it, but I at least got my money back..Thank God..🙏🏼

[kernowlass]

@MayssDalloul 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).
https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.