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Suspicious text message

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j4kubqo
New Community Member
Posted on

Good morning, I did some transactions over payapl today and I recieved suspicious text message from <removed> phone number with text PayPal: You paid £XXX GBP to IKEA Limited on 21 September 2021. Log in or get the app to view recent activity: <Removed>  means hidden character or number for safety. Is this message legit from paypal ?

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Suspicious text message

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kernowlass
Esteemed Advisor

@j4kubqo 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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