Stuck on Identity Confirmation

nogo10
Contributor
Contributor

I currently have funds in my account that I've earned, and I'd like to transfer it to my bank account OR just spend the funds from my PayPal account. However, I can't due to this error on my account.

nogo10_0-1638726323302.png

What this means is that I need to fill out the Identity Confirmation Dashboard, and I have, around 6 months ago. This is the message you see when you submit your information.

nogo10_1-1638726377134.png

I have seen the "Wait 7 days" for 6 months, so I called PayPal support on 2 separate occasions.

Around 2 months ago I called, they said they would help, nothing happened.

Again, around 1 week ago I called, they said they would help, nothing changed.

 

I am asking here now since I don't know what to do, do I call again for the 3rd time for no avail?

 

Please, PayPal, let me use my funds

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