Storm Media Limited, Fraud?

Jean54
Contributor
Contributor

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

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1,491 REPLIES 1,491

kernowlass
Esteemed Advisor
Esteemed Advisor

@ronime

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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Sassie78
Contributor
Contributor

I show a charge for this on paypal dated 12/2, however I do not show an email from paypal for this merchant confirming the payment or an email from this merchant acknowledging payment. Not sure if I am going to get what I ordered or not.

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carolannmcnulty
New Community Member

I ordered a lighter that you charge.On the 21st Nov money has been paid but no lighter can you look into it for me thank you.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@carolannmcnulty

 

No one can access your account here but you can locate the transaction in your activity page, click it, and click “report a problem” to open a dispute.


Kudos & Solved are greatly appreciated. 🙂
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purplekicker69
Contributor
Contributor
Hi Guys I ordered some fleece leggings from Storm Media at a cost of just over £25.00. They were ordered over a month ago and even though the money has gone from my account I have not received any goods. Help Jane
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scubachick75
Contributor
Contributor
Hi Jane, was this ever resolved as I am in same situation with them now
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SammyJ715
Contributor
Contributor

I am also in this situation. I tried to contact them <removed> and it does not work. Now since I escalated to paypal they have to give them time to respond. This company is a fraud. Paypal should not allow business with the

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missliz69
Contributor
Contributor
I received my merchandise yesterday. I am not sure what the problem was but it did come from China. Hope you get your issue resolved.
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Floc
Contributor
Contributor
I ordered the same thing December 24th I reviewed them late January but I'll tell you they are not what you ordered. They are some cheap see through stockings you can buy for a couple of bucks it took me until just recently I believe the beginning of March to receive my refund but that was after fighting with PayPal and had to open claim three times. I think my saving Grace was that I referred them to this page in their own PayPal site that I received my money.
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procnod
Contributor
Contributor
Seller Storm Media Limited does not answer email or ship my order. Talking Hamster - Coffee / Normal $19.97 Shipping $5.99 Total $25.96
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