Hello @Lena_6969,
Welcome to the PayPal Community Forum!
We are sorry to hear about the issue you are facing with your PayPal account. Kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".
Hope this information is helpful for your!
Warm Regards,
Shradha
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