Someone reset my password, but how do i report it?

[Rachael754]

Someone hacked my account last week and deposited my cash. I have a case opened for this.

This morning I received an e-mail to say my case was closed and I wasn't getting my cash back.

Second e-mail was someone changed my password.

Third e-mail was my case was reopened!

I'm so confused.

I want to report this activity but I can't seem to find out where to do that and I cannot get through to a human being on the phone.

Help.

I did cancel my CC linked to this account too.

[PayPal__Jyoti]

Hello @Rachael754 
     

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the safety of your PayPal account. The security of your account is extremely important to us. PayPal has an extensive system of security protocols and controls in place to ensure a protected system for it's users. If you feel that an unauthorized party is trying to access you account or is in possession of your personal data, call us immediately and report it to our team. We can temporarily freeze your account while we investigate the incident. You can reach out to our Customer Support Team by accessing the link given www.paypal.com/cshelp/article/help378 .

Hope this information helps,

Jyoti

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