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Shixi Network technology Co Ltd

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Teo_K
Contributor

Hello,

I purchased a Magical Tracing Workbook (as they called) from fo-reo.com on August 22nd. I had no clue about this website before, it just popped up from Facebook as an ad, so since I saw Paypal was an option, I assumed it was secure and ordered.

At the end of September I received a very thin notebook completely different to what I ordered. I am attaching what I received and pictures of what I ordered you can find on one of the below websites. They are offering the same product with the same name and pictures.

https://www.voozd.com/products/workbook
https://deausy.com/products/
https://sereinlmy.com/products/workbook
https://www.earthunique.com/products/

and couple more.

Shixi Network technology Co Ltd

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PayPal_Craig
Moderator

Hi @Teo_K,

 

Welcome back to the Community! 

 

When buyers pay with PayPal, PayPal Buyer Protection covers them in case there is a problem. If an item doesn’t arrive or is significantly not as described, we will help buyers get a full refund.

 

You can open a dispute within 180 days of the payment date. Here’s how:

  1. Go to your Resolution Center and click Report a Problem.
  2. Select the payment and click Continue.  
  3. Select the reason for your dispute, such as:
    • I didn’t receive the item I purchased
    • The product or service is not as described
    • I have a billing issue

 

Hopefully, this answers your question.
PayPal_Craig

Shixi Network technology Co Ltd

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umeshayk
Contributor

No use of posting on resolution center, because the seller will send the address in chinese charecter and you can't send and the price to send is costly

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