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I recently got ripped off by this company and PayPal lied and said that they had sent me emails telling me that I needed to escalate my case to a claim. I have waited for weeks and they never sent me anything. The rep lied and told me that they had contacted me. He won't escalate my case or give me contact information for his supervisor. I am starting a campaign on Twitter against PayPal. I want my money! I ordered a 3 piece bedding set for my daughter for Christmas and they sent me what appears to be a rug. I sent all of the information to PayPal and even the email where they admit that they did not send me to correct order, and PayPal still **bleep** me over!
I would suggest you keep calling Paypal until getting to the bottom of your point to have your issue solved. sometimes they make things harder when they receive too many complaints from the same company (I know, Paypal should be more on their customer's side rather than the company's side). A good lesson learned that company reviews are really important to look at first!
Shixi Network Technology Co., Ltd. is a fraud! I had items in my cart but didn't check out as I was investigating on whether the Birkenstock's were real or fake. I had unfortunately purchased something from them before but didn't realize it. They had my info!!! $71. worth of poor knockoff shoes that don't even fit. I asked to cancel 5 days after I put them in my cart and I got a purchase conformation...how does that happen??? I cancelled, no problem they said. 14 days later they took the money out of my PayPal acct. I reached out PP and made a dispute. Since they replied to PP with a tracking number, the case was closed. Today I called...by the way the shoes (if u can call them that) arrived after PP dispute had closed. So I called PP again today...they looked at the company and stated that they haven't had any complaints against them. BS I suspect they are just changing the email address to collect. Anyway the opened the dispute back up and now we wait. No telling how much the shipping will cost to ship these fraud junk things back!! I hope people stop falling for their BS.