Shixi Network Technology Co.,Ltd.

CKolassa
New Community Member

I ordered from them January 15, 2020 invoice number c12175098347601.1 Transaction ID 2M078925B6148694A it is now March 10th and I still have not recieved anything from my order. Is there a way to get my money back if order never comes?

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83 REPLIES 83

xracer
Contributor
Contributor

Hi Shellwas3,

I had a similar situation, in my case I received the item, but the item was not the one I wanted. So I called PayPal and they opened a case, I received an email indicating I need to return the item, then I called PayPal again and told them to ship the item back would cost me more than I paid, after some minutes on the phone. they determined the company was not clear in the product I ordered. The case was in my favor, I received my refund and did not have to return the product. the item is garbage. I am not interested in using it. Keep calling Paypal and express your frustrations about this company and the reviews that you just read. Regards,

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ethanm1
New Community Member

I've been scammed too!!!!!

 

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ThomasLeeJr45
New Community Member
I just did the same thing, I’m about to go to the resolution center and start on my refund
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you dont have even contact number to put on Mail service . all your products are missing pieces

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kerrysuzi
Contributor
Contributor

Aaargh, I purchased this cat hammock thing that is supposed to suction cup to the window.

 

kerrysuzi_1-1601063473404.png

 

kerrysuzi_0-1601063447880.png

 

 

I just received the part of this hammock that is the gray cushiony piece only. It has taken me quite some time to figure out what on earth it was. I am beginning to think I will not receive any other pieces. I mean, why would they only send me that, all rolled up, in a small envelope? I really need to be better shopping for anything advertised on Facebook!!

 

 

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mcewanb
Member
Member

You won't receive the hammock.  I got only the pad too, (for $24) and when I emailed, they said I had only ordered the pad.  If I want the hammock, I have to pay more and order it separately.  But there is no website to order it from.  I saw another person on this site with the same problem.  They try to insist that you ordered wrong. I need to stop buying from FB ads.

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Lmmm1
Contributor
Contributor
It is a scam. I ordered one product and received something else. I tried to return the item and they give me a run around: first they sent a return address in Chinese which the USPS will not accept; second, I have to pay the return postage even though it was their fault. Besdes, I have no proof that I will receive a refund if I do return it. I guess my lesson only will cost me $30+. So...DO NOT DO BUSINESS WITH THIS COMPANY! Also note that this company has many alias one is Foofast. Also, if a deal seems too good, it is really a scam.
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Sandyleeh
Contributor
Contributor

Hi, that is exactly what happened to me.  I had an awesome outcome from PayPal. Once I got through to them, they were amazing. They gave me my money back, I did not have to return the item and they told me they were going to ban Shixi from PayPal.  My suggestion to you is to phone PayPal - persevere until you get through to talk to someone.  If you have followed all the procedure and have proof of everything, it is worth it!  Good luck!!

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Tiredofscams666
Contributor
Contributor
Glad that PayPal worked for you. PayPal refuses to get my money back unless I pay to ship the faulty product back...but I don't trust that this company will refund the money and I've already paid too much.
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Lmmm1
Contributor
Contributor
I did receive a credit from PayPal after I told them that my $30+ purchase would cost me over $30 to return the merchandise that I didn't order. I also threaten to only use PayPal when I made a purchase through Ebay. I also told them to read this site as proof that this company is a scammer. More people reporting this company to PayPal and demanding that they severe relationship might stop future scams.
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