Selling issue Paypal holding money?

[KymF]

I recently attempted to sell an item on FB.  The buyer sent the money to my PayPal account and we both received an email stating that I have a low amount that can be accepted and the BUYER needs to send me an additional $100 then I would be paid.  I have used paypal in the past for more money than the item was sold for.  This feels like a scam.  I can't seem to find out how to get help from Paypal, and nothing shows up in my account as pending.  Any ideas?

[kernowlass · Accepted solution]

@KymF 

You never pay any upfront fee as a seller.

Ignore scammers that send fake Paypal emails telling you that you need to pay an upfront fee to verify/upgrade/or any other reason to 'accept' a payment.

You would certainly never have to send funds via another payment processor/bitcoins/ or tokens/vouchers of any sort.

Any fee is auto deducted by Paypal at the same instant the remainder of the payment is credited to your Paypal account balance.

No funds in your balance = you have not yet been paid, even pending/held payments will still show in your Paypal account activity.

[KymF]

Thank you!  I had come to the conclusion that this was some sort of scam and when I mentioned it to the buyer, they asked if I was scamming them and then the profile just disappeared.... thank you for taking the time to answer. It is appreciated.