Seller's request is to ship back a subscription to gain access to data on their website
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I purcahsed a subscription on a website promising curated charts for the top 10 crypto coins.
I was naturally expecting charts for BTC ETH etc as I badly needed light this morning hw I can trade.
After making my purchase, I clicked the curated chart for BTC and it is still locked.
Instead I was being shoved to check the latest 10 charts they made for some random useless coin.
I naturally requested for a refund.
But they allowed the seller to respond to my dispute and require me to "ship back" the item before I will get issued a refund.
I cannot fill up the tracking so i randomly wrote spiteful letters as I was getting frustrated.
Now the case says
Once the seller confirms the receipt of the item (s), we'll process the refund and close this case.
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Disputes & Chargebacks
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