Seller refuses to cancel my order and refund my payment even though the item is not shipped yet.
XX28XX
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Posted on
Mar-25-2024
06:49 PM
Bought an item by goods and services but changed my mind since I found a better price. Contacted the seller and they won’t cancel the transaction and refund my payment. What’s the next step to take?
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1 REPLY 1
kernowlass
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Mar-26-2024
03:07 AM
Paypal covers you for non receipt of item OR item received but not as described, unfortunately they don't cover buyer remorse.
Maybe offer to cover the sellers fees and accept a part refund so they don't lose out as it wasn't there fault?
Advice is voluntary.
Kudos / Solution appreciated.

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