Seller created fake screenshot showing he emailed me purchase, but he didn't provide it
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So.. a seller who is used to getting charge backs, and knows how to manipulate PayPal disputes is scamming us..
They did not provide a document that I paid them to create, however, they created a fraudulent screenshot of an email, showing they sent it to me, but they didn't..
PayPal is siding with them.. How do I fight this??
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Hello @johnnywgroup
Thank you for the post and welcome to our community forum!
Sorry to hear the issue with your purchase. In this situation, your best option would be to contacting our support by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.
I hope this information helps
Bindu
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