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Ramjen09
New Community Member
Hello. What should I do if my account was unable to open because anusual activity
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ramjen09 

 

Do you mean you have a temporary or permanent limitation? If so which one is it?


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @Ramjen09,

Welcome to PayPal community Forum and thank you for posting!

If you're referring to use your account due to unusual activity, which seems like your account is limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please do let us know by contact PayPal Customer Support Team through the available contact options on our website so we can have a closer look at the situation. Please do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. To know more about why an account gets limited, please visit this link

Regards,
Ayesha


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