Scammed
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I saw this digital goods online so i contacted the seller. i asked them they gave me an offer so i agreed to pay 15 euros. at first they said i will be able to use it in minutes. but then as time goes i never can use it i tried contacting them but they blocked me and they banned me from their server. so i borrowed my friends discord account to go ask them. Then they told me that there's a new version that came out after i bought for like 1 day with an offer of a game under 15 euros so i agreed and paid them another 15euros. after 10 seconds after sending to money, they banned me again from their server too. i would need a refund please. covid has been tough on my family. i'm nearly homeless now living on a rented trailer.
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How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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