I went to a website and made paypal payment but later realized website a scam. I paid with bitpay mastercard via paypal but didn't log in my paypal account to save time. Was issued a transaction ID but paypal can't find unless i login....i can't do that because i didn't make transaction logged in. What can i do?
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Esteemed Advisor
Esteemed Advisor



If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services and your card issuer to query the transactions.

You generally don't have Paypal buyer protection cover as a guest buyer (there are exceptions if you didn't have an active paypal account at that time) but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
2. Contact your card issuer for a chargeback.

Advice is voluntary.
Kudos / Solution appreciated.
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