Scammed by stripey giraffe ltd

tigerrfi
New Community Member

I keep getting payments taken out weekly by stripey Giraffe LTd. How can I stop this from happening

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21 REPLIES 21

kernowlass
Esteemed Advisor
Esteemed Advisor

@tigerrfi 


Check if you had a subscription set up and if so cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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DebMumzy
Member
Member
Your advice what page next to log out??, All good worked it out myself.
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DebMumzy
Member
Member
Ok figured it out on Paypal drop box of your image has my subscriptions,top far right on blue toolbar of paypal.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@DebMumzy 

 

Advice is country dependent + whether you are using the website OR the app !


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20220826C
Contributor
Contributor
Just wanted to cheers for the solution to stripey giraffe I can't understand how there getting away with this for so long.
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Buzzbee13
Contributor
Contributor
How do I unsubscribe from Stripey giraffe
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Buzzbee13
Contributor
Contributor
How do I unsubscribe from Stripey Giraffe
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PayPal_Joy
Moderator
Moderator

Hi @Buzzbee13,

 

Welcome to the PayPal Community!

 

If you would like to update or cancel an automatic payment, you can view steps on how to do that by visiting the Help Center article here.

 

I hope this helps!


Joy
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Takerslady
Contributor
Contributor
I've had money taken aswell need this to stop I didn't give them permission
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