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Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!
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Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
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I do not recall approving payments to Actitech Ltd. Two have been taken. Can anyone advise please?
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Do a search on this forum and google as this company changes names a lot.
Think it used to be fitcoach and provided an app?
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Hello @ANTIFRAUD1,
Welcome to PayPal Community Forum and thank you for posing! Thanks @kernowlass.
I am sorry to know about the unauthorized charges from ACTITECH LTD. Some transactions may appear unfamiliar but are legitimate and authorized. I would recommend you check your pre-approved billing agreement payments. This charge could be from a service you signed up for in the past. If the transaction has already been completed you can request a refund on the transaction. To check and cancel your pre-approved billing agreements and to report the charges, I would recommend you to check this help center article.
I hope this helps,
Ayesha
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This is ridiculous, if PayPal can't protect it's users, I'll just not use PayPal, I can't afford it!!! Actitech has taken 3 different size payments from me and I've never heard of them!!
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They go under the name fitcoach as well........check if you had a subscription set up.
Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
A lot of times what happens is people accept a free trial for a product, and forget to cancel and it auto renews. Be careful what you are accepting as Paypal can't protect you from everything.
They provide some buyer and some seller protection, we have to read up on it and risk assess our own transactions.
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I was charged $15.91 supposed transaction date 6/9/22 & posted 6/10/22. Ref # (removed) to my card ending in (removed). This is a fraudulent transaction. I tried contacting the company and the number was disconnected. HELP.
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Check if you had a subscription set up....company has other names as well.
Sometimes when you do a one off buy if you don't click a link on that companies website to NOT do so you inadvertently set up a subscription.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Advice is voluntary.
Kudos / Solution appreciated.
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