Scam likely

mjhatch
Contributor
Contributor

I received a text message from servic[Removed. Phone #s not permitted]paypal.com which says: We've detected unusual activity. Log in and take the steps requested> [removed]

I think this is a scam to get my login credentials. Anyone else get a text like this?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@mjhatch 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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mjhatch
Contributor
Contributor

I figured as much.  When I got the text, I logged in normally as you suggested and didn't see any "alert". Thanks for your very thorough reply.  

 

Have a great day! 😉

 

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