Sam Ash scam resolution

mellowdee7
Contributor
Contributor

My husband found out that the Sam Ash Music stores were closing and saw an ad on Facebook to buy equipment at highly discounted prices.  It took him to a website with the Sam Ash logo and he ordered 2 guitars.  It went through PayPal but when the charge came up, it was from a scammer in China.  I called PayPal to let them know not to pay it, but I was told that because it was pending, I would have to wait 7 days and call back.  WHAT!  I'm letting them know that numerous people are buying from the fake site but they won't do anything about it now??  

 

Buyers beware.  Do not go to a Sam Ash site from Facebook - it a scam!

 

 

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61 REPLIES 61

brental1
New Community Member

I'm experiencing the same issue.  When I saw the payment was made to  (I originally copied and pasted the Chinese characters of the "seller" here.  Got an error message that these characters aren't allowed.  Very ironic that PayPal didn't have a problem paying this entitiy; but won't allow me to write it) and not Sam Ash, I contacted PayPal.  I have send them 3 messages about this being a known scam--but they told me I have to wait till May 25 for the 'seller' to respond.  Even more puzzling, PayPal told me to file a case with the FBI; which I did, but PayPal still won't acknowledge that they know this is fraud.  Now the "seller" is sending me fake tracking information.  I hope PayPal doesn't rely on this.  I am really angry with PayPal.  Thers should be a simple resolution to just refund my money.  Anyone have other ideas on how to put pressure on PayPal?

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MWS_1
Contributor
Contributor
So sorry to hear this happened to you too as well as everyone else on this forum’s topic. It really sucks. What’s worse is it’s happening everywhere with just about everything. To stay on top and vigilant about not falling for this kind stuff is becoming more and more difficult because the scams are becoming more sophisticated. The reality is in today’s world, sooner or later whether it’s large or small, you or someone you know will get scammed.
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JD156
Contributor
Contributor
All the digital data reflecting who we are, our interests and our passions is just waiting to be exploited. I wonder how many people who clicked on the fake FB ad had purchased from the real Sam Ash site this year. Did they select the instruments and accessories they knew we wanted or needed based on our skill level, postings on chat forums, videos we posted or watched on IG? Was the fake FB ad and site targeted from an algorithm or AI? How did it squirrel so effectively into our heads?
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JD156
Contributor
Contributor
I want to file criminal complaints with every governmental investigation agency and hire a lawyer to force Facebook and whoever else is facilitating these actions this be held liable for failing to vet and stop criminal advertisers. AKA THEIVES.
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violet210
New Community Member
The same thing happened to me . I call them right away to am still waiting for them to refund me..
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oldchefretired
New Community Member
i just fell for it as well , please share resolution progress
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mellowdee7
Contributor
Contributor

file a dispute with Paypal

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Nengrana
New Community Member

Same 😭 

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Lefty-24
New Community Member

Me too.

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CDR1969
Contributor
Contributor

I thought I was too smart to fall for such a scam, but the idea of buying a guitar and amp I have always wanted for about 10% of the price put the common sense blinders on me. Before giving out my payment info though, I went online to see if there was anything negative about Sam Ash. I learned they were in bankruptcy and closing all of their stores so I was convinced this was a legitimate site. I called my son to let him know about these great deals. I must have brought him up right because he went directly to the Sam Ash website and saw they were notifying customers to watch out for scams. As Daddy used to always say "Buyer beware"!

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