Returns

NoelB9
Contributor
Contributor
Why is the return address in China when the distribution address is in America?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@NoelB9 

 

A lot of companies have despatch depots in many countries but their returns depot is normally based in one country.

This particularly applies to China websites or merchants selling (normally tat) on Social Media sites.

 

If your sale was one of those then to recognise them.........

 

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.





Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@NoelB9 

 

A lot of companies have despatch depots in many countries but their returns depot is normally based in one country.

This particularly applies to China websites or merchants selling (normally tat) on Social Media sites.

 

If your sale was one of those then to recognise them.........

 

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.





Advice is voluntary.
Kudos / Solution appreciated.
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