Return for a refund

Ripo79
Contributor
Contributor

So i got a suggestion to resolve the refund case. But it requires that i return the items on my own expence, wich is not acceptable since i have not done anything wrong, and should not be made to pay, to get my money back. Is there any way to get justice on this, or is Paypal buyer protection just words?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ripo79 

 

Did you actually read the buyer protection policy?

 

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypals buyer protection policy states this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
 


Advice is voluntary.
Kudos / Solution appreciated.
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