Reporting a scam
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Does anybody know how to talk to a human (if there are any) at PayPal?
I'm done with the automated 'help' content.
Simply trying to report a scam PayPal auto pay invoice I received.
Would like to be able to on-forward it to someone for info and make sure the payment doesn't go through.
There is no 'tick a box' option in the Contact Us rabbit hole.
- Labels:
-
Fraud & Phishing

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @bismil-r,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know about the trouble with fraudulent invoice and I understand this can be quite concerning and recognize the importance of getting this taken care of. If you have received an unknown invoice, you may can it right away. If you don't see the cancel option, click on the invoice first. You should then have an option request receive or invoice received. After which, you should be able to see select decline or cancel. Now there should be a report spam/block and report option. If you still do not find any of these options, please forward it to phishing@paypal.com. Please note only if you have enrolled in that service through which you have received the invoice, the autopay would go through. If not, you can ignore it safely. Our Concerned team will look into it and should revert back with updates. You can contact the team by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM. In the starting of the conversation, a bot will be connected and then at a later time there will be our representative joining you. I would recommend you to keep an eye on the chat box.
Regards,
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- No email notification of transaction in Transactions
- Scammed through friends and family payment in Security and Fraud
- Scammed by a “buyer” and paypal sided with them. in Reporting
- How do I message with an actual human about a denied "duplicate" claim? in Security and Fraud
- Depop scam in Security and Fraud