Report fraudsters

Matzki
Contributor
Contributor
I bought something from kleinanzeigen.de and paid via Paypal. Unfortunately, I forgot to activate the buyer protection. I realize that it's my own fault, but I still want to warn all users about this account. Is that possible?
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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@Matzki 

 

You don't have to activate buyer protection as its a given. So do you mean you selected to pay using the friends/family option instead of using the goods/services option?


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Matzki
Contributor
Contributor
Yes exactly 😣
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Matzki 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




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Matzki
Contributor
Contributor
You are absolutely right. But I just want to warn other customers about this person. He is a fraudster. He had hacked an account at kleinanzeigen.de. The hacked customer at kleinanzeigen.de has filed a criminal complaint with the Troisdorf Criminal Investigation Department. The file number i[Removed. Phone #s not permitted]0A3140 And it doesn't be possible. Too bad
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Matzki
Contributor
Contributor
The file number i[Removed. Phone #s not permitted] -"0A3140"
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Matzki
Contributor
Contributor

Sorry it is impossible to send you the file number. The file number is [Removed]

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Matzki 

 

Why would I want a file number and what would I do with it???


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