Refusal of refund on unauthorized money transfer

[Glen1N]

I recently discovered that someone transferred at total of @$240.00 to another human being from my account that had been compromised by someone hacking in and adding an email to the account. 

2 separate transactions were made, the first was $100.00, the second $140.00. I filed a case in the resolution center and was denied both the first time, I appealed and believe it or not, I received $100.00 saying that whoever it was who took the money received it by error returned it to me. Since PayPal is aware of this incident and knows that I didn't do this because of the refund from the person.

PayPal is trying to bully me, they refuse to help, I want my $140.00 and yet I am systematically denied when I go back to appeal it. I bring it to you as PayPal obviously doesn't give a **bleep** about any of us even though they suck their fees out of you and hold money left and right, they refuse to budge when they in fact are wrong.

I am going to the media as well as fike criminal charges against Pay Pay as theri negagence allowed a thief to steal my money and they cover for them, why? The customer service ladt informed me that this person has a negative balance right now. Is that my problem?

Has anyone else dealt with such incomitance here ayt PayPal so I can possibky not feel targeted.

[kernowlass]

@Glen1N 

Suggest you check any recent emails and make sure you didn't click on any suspect link on a phishing email + do a malware and anti virus scan on your computer.

[Glen1N]

I have indeed and just got off the phone with them and they see California accessed my account. I'm in Maryland. They still refuse to pay.

[Lujuanni]

My account got compromised too. Someone hacked in, add a debit card, transferred my balance and removed that card within two minutes. PayPal denied my dispute and appeal and claimed it's a final decision. My thoughts is PayPal didn't provide enough security for users. Any progress on your case?

[Glen1N]

Yes. PayPal refused up until I informed them I had an appointment with a news caster at the television station as she loves a David vs Goliath fight. I received it 12 hours later.

[Lujuanni]

The customer service kept telling me it's a final decision. I filed a claim on BBB yesterday and received the "final final decision" and refund 5 minutes ago.

[noupf]

I realize this is an old thread, but i just woke up today to find two emails from paypal overnight that two withdrawals were made from my paypal balance.  About $1100 total.  called paypal right away and logged a case and the girl i spoke to said yup, this looks like fraud.  Somebody hacked into my pp account and added a bank account and then transferred all my funds.  Within an hour of the case bing created i received a denial email.  I then called back to start an appeal, the person was not overly helpful and said the appeal can take some time. 

I see many cases on here where paypal denies their customers the refunds and noticed you said something about contacting local tv station about this sort of thing.  May i ask who you spoke to at paypal with the threat to go to a tv station?  I plan to do the same if i get my appeal denied as well as better business bureau complaints.  I actually know somebody who works for a local tv station and radio, so my threat wont be a bluff.

[SoMuchAnnoyance]

Same thing happened to me, 3 transactions I didn't make, one did get refunded but then two towards Discord (I have never put money or payment information into Discord) and PayPal refuses to refund those and claimed they "weren't unauthorized"