Refunded buyer, and need package back

Jasper67
Contributor
Contributor
so i had to refund a buyer of my item, and he sent it back but it didn’t get delivered to me, and got returned to him. What shall i do?
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1 REPLY 1

PayPal_Celeste
Moderator
Moderator

Hi there @Jasper67,

 

Thanks for stopping by the Community Forum! I am very sorry to hear your item wasn't returned to you! That sounds troubling. I would recommend getting in touch with our customer support team to review more options. Support can be reached by selecting Contact at the bottom of any PayPal page, through Facebook Private Message, or Twitter Direct Message. Good luck, I hope this can be sorted out!

 

- Celeste

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