Refund

Hemmi
Contributor
Contributor
I bought my product with paypal and it was the wrong thing, so I refunded the product for two weeks and I haven't received anything on my card or my paypal account idk what to doo
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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hemmi 

 

Did the seller issue a refund?

Did you return the item with tracking?

Did you open a dispute and escalate to a claim?

We can't guess you need to say what steps you took and if the seller agreed to a refund/return.


Advice is voluntary.
Kudos / Solution appreciated.
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Hemmi
Contributor
Contributor
there is none of those, I bought the product steam and returned the product in question and I sent a message to the sender of the product myself and they said that paypal has sent the money
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Hemmi
Contributor
Contributor
and it also shows in paypal that the money has already arrived, but nothing is visible yet and almost 3 weeks have passed
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Hemmi
Contributor
Contributor
and that seller has the right to return
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Hemmi
Contributor
Contributor

I bought the game via paypal and I haven't received my money back even though it's been 15 days and the platform is steam can some one help?

 

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Hemmi
Contributor
Contributor

I bought the game via paypal and I haven't received my money back even though it's been 15 days and the platform is steam

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