Refund

Yasser30
Contributor
Contributor

If the seller accept to refund my money and PayPal close the dispute case but seller still not send my money what I have to do?

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yasser30 

 

Never close a dispute until the refund has been issued.

If not escalate to a claim.

If the dispute goes passed 20 days it auto-closes.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Yasser30
Contributor
Contributor
I am not close the case but paypal close automatically and seller still not send my money back
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yasser30 

 

If it closed automatically then you didn't escalate it to a claim within 20 days of opening it?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.