Refund

LilXaniel
Contributor
Contributor
I got scammed yesterday as my friends account got hacked and asked me for money. I tried to get a refund from Paypal and on my activity it says the amount was refunded but it is not reflecting that on my actual bank account.
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PayPal_RebeccaN
Moderator
Moderator

Hello @LilXaniel

 

Thank you for your post and welcome to the PayPal Community Forum. 

 

I would suggest advising your friend to review the following: How do I report potential fraud, spoof or unauthorized transactions to PayPal?

 

However, if you paid your friend money but received a refund, this refund will be credited to the regional funding source used by you. You mentioned your money/refund is not reflected in your bank account. This indicates you used your bank account as a funding source. A refund to your bank account can take 3-5 business days to complete. 

 

Please keep an eye on your online banking for an update on this. More information can be found here: How is a refund credited?
 

I hope this helps. Have a nice day. 

Rebecca 


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 
 

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PayPal_RebeccaN
Moderator
Moderator

Hello @LilXaniel

 

Thank you for your post and welcome to the PayPal Community Forum. 

 

I would suggest advising your friend to review the following: How do I report potential fraud, spoof or unauthorized transactions to PayPal?

 

However, if you paid your friend money but received a refund, this refund will be credited to the regional funding source used by you. You mentioned your money/refund is not reflected in your bank account. This indicates you used your bank account as a funding source. A refund to your bank account can take 3-5 business days to complete. 

 

Please keep an eye on your online banking for an update on this. More information can be found here: How is a refund credited?
 

I hope this helps. Have a nice day. 

Rebecca 


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 
 

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