Hello, Since the 21st of February, I ask the seller for a refund because I haven't received the order. On PayPal I'm seeing that the refund is pending since the 21st of February 2022. Why is the refund still pending?
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
