Refund a sale, buyer doesn't send the package back

kurangvintage
New Community Member

I refunded a sale from Grailed to a buyer but I haven't received the package and the buyer doesn't respond to my messages. What should I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kurangvintage 

 

The idea is to refund after the buyer has returned the item, if you refund before then they probably won't bother.


Advice is voluntary.
Kudos / Solution appreciated.
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