Re: Topyeen Store... Does anyone get bad exp this Co. PayPal rules in favour of scammer.
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I ordered a folding workbench from < Removed> and was given a tracking number,after weeks of waiting a small package was delivered .This package which had my tracking number on it contained a small digital thermometer with a flat battery .I complained to the vendor and was told the shipping agent had sent the wrong item but I could keep it and they would give me a 40% refund . I complained to PayPal and have now received a message saying the vendor supplied a tracking number and it is shown to have been delivered to my house so the case is closed in favour of the scamming vendor. I know other people now with similar problems, I will never use PayPal again or knowingly buy from Chinese companies.
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Paypals non receipt dispute process is pretty much automated so tracking proving delivery = seller wins.
However if you want them to help you get a refund from your sadly poor choice of scam seller then......
APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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Hello !
Sapme to me.... I ordered in January
''The latest household practical trash can'', and it has been exactly the same thing : the vendor has shown a ''proof'' that I received it... Of course it's not true !!
but PayPal has juged the vendor was right... I'm really angry... but I can't do anything !!
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