Re: Question

DasallaA
Contributor
Contributor

hello ayesha can you also help me to fix my account cause i think 180 days is done in my end why paypal support team extend to review my account even 6 months ago before i got permanent limitation i submitted all the asking documents and paypal accept my documents thanks 

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4 REPLIES 4

PayPal_Ayesha
Moderator
Moderator

Hello @DasallaA,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to hear about the permanent limitation on your account. I understand this can be frustrating, but these decisions are not something made lightly. Typically if an account has been permanent limited, then some part of our agreement has been broken, but without being able to see the account, I would not be able to share any details as we cannot any account related information on this platform for security reasons. If you believe that there was a mistake, you can request a second look at the basis for the limitation decision and review if there is anything that was missed. If there is a mistake found, it can be corrected. If the decision is upheld however, there would be no further avenue for appeal, as a permanent limitation is final. In this case, I would suggest reaching out to PayPal Customer Support using any of the options found here, as they will be able to provide more direct assistance: PayPal Customer Support. Support is also available through Facebook by sending PM, Twitter and Instagram on DM.

I hope this helps,
Ayesha


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DasallaA
Contributor
Contributor

i already reach those things you mentioned mam, but i didnt received any response back also when i try to send response on on paypal message theres a problem shows i dont know what it is

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DasallaA
Contributor
Contributor

@PayPal_Ayesha mam can i ask question? is it possible to receive permanent account limitation twice? 

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PayPal_Ayesha
Moderator
Moderator

Hello @DasallaA,
 

Welcome back! Thank you for visiting PayPal Community Forum!
 

I understand handling limitations can be quite concerning. Once the Permanent limitation has been placed, you won't be able to use you account anymore. If there are any modification, you will be notified via email with updates. If you need any assistance in regards to the account limitation, I would recommend you to contact PayPal Customer Support Team through the details shared in the above post so that our representatives can review your account and help you accordingly.
 

Best Wishes,
Ayesha


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